The Changing Face of Retail

Event description

Explore the transformative journey of locally owned small businesses in the ever-changing landscape of the 21st century. As global giants like Amazon redefine the shopping experience, local retailers face unprecedented challenges in health and safety, supply chains, labor dynamics, cash flow, consumer demand, and cost-effective marketing. Discover how to thrive in an environment where the rules have changed, and uncertainties loom. From product selection and visual branding to innovative added-value services and exceptional customer care, we'll guide you in creating an immersive retail experience. Learn the keys to leaving a lasting positive impression on customers, ensuring their return, and inspiring them to share the experience with others. This webinar is your compass for navigating the shifting tides of retail, empowering you to not only survive but flourish in the future.