Enhancing Customer Engagement with AI: Personalization and Predictive Analytics
Date and time
-
Location
Online
Host organization
Trinity Valley SBDC
Type of event
Resource Partner event
Event description
From email to ecommerce, AI is now the engine behind deeper personalization. Learn how to use AI to create tailored experiences, anticipate needs, and drive conversions without guesswork.
What You’ll Learn:
✅ How AI tools personalize experiences at scale
✅ Using customer data to predict behavior and drive timing
✅ Ethical use of personalization in small business
✅ Integrating AI into CRM and content delivery
✅ Boosting retention and conversion with minimal manual work
Built for:
• Marketing managers, small business owners, and service providers who want deeper engagement without spending all day in their inbox
Deliverables:
- AI Personalization Playbook
- Predictive Engagement Flowchart
- Data Readiness Checklist
- CRM Integration Tip Sheet
- Copy Templates for High-Converting Outreach