Customer Service: Develop Your True Competitive Edge
Date and time
-
Event cost
$39.00
Organizer
Helen H Sutherland
hsutherland@georgiasbdc.org
678-985-6820
Host organization
University of Georgia Small Business Development Center
Type of event
Resource Partner event
Event description
Great customer service doesn't just come from polite customer interactions; it is fueled behind the scenes by a strong team Culture. This course moves from basic "politeness" to explore the mechanics of building a "Culture" of customer service and leveraging technology to answer the most important question: "Are we retaining customers, or are we always having to chase new ones?"
Register