Winning Through Customer Service
Date and time
-
Event cost
$39.00
Organizer
Kendra Houghton
khoughton@georgiasbdc.org
912-478-7232
Host organization
UGA Small Business Development Center at Georgia Southern University
Type of event
Resource Partner event
Event description
Great customer service can be one of the most powerful competitive advantages a small business has.
In this interactive workshop, a UGA SBDC instructor will explore how strong customer service practices can help businesses retain customers, strengthen their reputation, and improve long-term profitability.
Participants will learn what makes an award-winning customer service team, how to build a culture that prioritizes the customer experience, and practical techniques staff can apply during everyday interactions with customers.
Whether you are a business owner, manager, or frontline employee, this session will provide practical insights you can implement immediately to improve your customer experience.
Register