Customer Service for Small Businesses: Strengthen customer experience and retention:

Date and time

 - 

Location

NJSBDC at Stockton University
2115 S Delsea Dr., CEZ Office
Vineland, NJ 08360

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Organizer

NJSBDC at Stockton University
mark.rizzo@stockton.edu

Host organization

NJSBDC at Stockton University

Type of event

Resource Partner event

Event description

Topic: Customer Relations

Customer Service for Small Businesses: Strengthen customer experience and retention

Event Date: July 21, 2026 Tuesday 9am - 11am

Location: CEZ Office: 2115 S Delsea Dr, Vineland, NJ 08360

Description:

This class focuses on building strong customer service practices that improve customer experience and increase retention. Participants will learn practical strategies for setting service standards, handling common challenges, and creating positive interactions that encourage repeat business and referrals.

 

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