Leading with Emotional Intelligence: A Workshop for Small Business Owners & Entrepreneurs

Event description

Your technical skills got your business started. Your emotional intelligence will determine how far it grows. In this practical, high-energy 60-minute session, you will discover why EQ, not IQ is the single greatest predictor of business performance, and how mastering it can transform the way you lead your team, serve your customers, and handle the inevitable pressures of running a business. Through interactive polls, real-world business scenarios, and immediately applicable tools, you will walk away knowing how to recognize your emotional triggers before they cost you, how to listen at a level that builds genuine loyalty, and how to respond to difficult customers and team situations with confidence and composure. Whether you are just starting out or have been in business for years, this session will give you a practical framework you can begin using immediately.

What you will leave with: A personal EQ action plan, the STOP and BRAIN techniques for high-pressure moments, and a 30-day commitment to one leadership behaviour change.