The Curse of Expertise: How to Stop Confusing Customers and Clearly Communicate
Date and time
-
Location
Online
Organizer
Jesus Padilla
jpadilla@fiu.edu
305-779-9230
Host organization
Florida SBDC at FIU
Type of event
Resource Partner event
Event description
As business owners become experts in their field, it often becomes harder to explain what they do in a way that customers immediately understand. The result? Confusing messaging, missed opportunities, and marketing that doesn't perform as well as it could.
In this webinar, you'll learn how to simplify your message, communicate your value more clearly, and create marketing that connects with the right audience.
You'll learn:
• Why expertise can make your marketing less effective
• Common messaging mistakes that confuse potential customers
• How to communicate benefits instead of features
• Simple ways to strengthen your website, social media, and marketing content
• How to make it easier for customers to understand, remember, and refer your business
Register