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https://www.sba.gov/about-sba/oversight-advocacy/office-inspector-general/about-office-inspector-general
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U.S. Customs and Border Protection Requesting Public Comments and Registration for a Public Meeting on Modernizing the Customs Framework
https://www.sba.gov/article/2020/feb/06/us-customs-border-protection-requesting-public-comments-registration-public-meeting-modernizing -
7 Simple Ways to Thank Your Customers This Thanksgiving
https://www.sba.gov/blog/7-simple-ways-thank-your-customers-thanksgiving… for patronizing your business, but also helps build strong customer relationships and enhances customer loyalty. The end result: Customers feel more … Interview the customer about their favorite product/service/employee at your business, how they first heard of … -
Portland
https://www.sba.gov/district/portland -
Boise
https://www.sba.gov/district/boise -
Customer Testimonials: Maximize Their Marketing Impact
https://www.sba.gov/blog/customer-testimonials-maximize-their-marketing-impact… Customer Testimonials: Maximize Their Marketing Impact May 2, 2018 Customer testimonials are still effective marketing tools. … also be specific about how your business, product, or service helped the customer. Avoid vague generalizations like … Customer testimonials are still effective marketing tools. … -
Write your business plan
https://www.sba.gov/business-guide/plan-your-business/write-your-business-plan… Include your mission statement, your product or service, and basic information about your company’s … List any resource you’ll leverage to create value for your customer. Your most important assets could include staff, … about the unique value your company brings to the market. Customer relationships Describe how customers will interact … -
Office of Performance, Planning, and the Chief Financial Officer
https://www.sba.gov/about-sba/sba-locations/headquarters-offices/office-performance-planning-chief-financial-officer -
Office of the National Ombudsman
https://www.sba.gov/about-sba/oversight-advocacy/office-national-ombudsman -
SBA Launches New HUBZONE Maps and Partners with U.S. Digital Service to Streamline and Enhance Online Services for Small Businesses
https://www.sba.gov/article/2017/jul/31/sba-launches-new-hubzone-maps-partners-us-digital-service-streamline-enhance-online-services-small… Launches New HUBZONE Maps and Partners with U.S. Digital Service to Streamline and Enhance Online Services for Small … programs. SBA has partnered with the U.S. Digital Service to streamline and enhance online services for small … about our partnership with the White House’s U.S. Digital Service and the improvements made to the HUBZone maps to … -
Why Are Franchise Opportunities That Provide Services So Popular?
https://www.sba.gov/blog/why-are-franchise-opportunities-provide-services-so-popular… cleaning franchises come in. The founders of these service businesses know you’d rather do more uplifting things … services on an hourly basis. It’s another example of a service that saves time for customers. Service Franchises As An Opportunity A business you can own … -
VI 15293 - SBA Approves Over $1 Million Disaster Loans in Virgin Islands; Customer Service Representatives Available to Assist Survivors
https://www.sba.gov/article/2017/oct/12/vi-15293-sba-approves-over-1-million-disaster-loans-virgin-islands-customer-service-representatives… Approves Over $1 Million Disaster Loans in Virgin Islands; Customer Service Representatives Available to Assist Survivors ATLANTA … of SBA’s Field Operations Center East in Atlanta. SBA Customer Service Representatives are at FEMA’s Disaster … Approves Over $1 Million Disaster Loans in Virgin Islands; Customer Service Representatives Available to Assist Survivors … -
Strengthen your cybersecurity
https://www.sba.gov/business-guide/manage-your-business/strengthen-your-cybersecurity… Authentication, etc.) Protecting sensitive vendor and customer information Secure your networks Safeguard your … not broadcast the network name. This is also called the Service Set Identifier (SSID). Make sure your router is … financial, accounting, payroll). Monitor and manage Cloud Service Provider (CSP) accounts Using a CSP to host … -
Break-even point
https://www.sba.gov/business-guide/plan-your-business/calculate-your-startup-costs/break-even-point… analysis is based on the foundation of a single product or service. To calculate the break-even point in units we use … or services The total fixed costs, variable costs, unit or service sales are calculated on a monthly basis in this … to do the calculation individually for each product or service if the products or service sales vary per month. … -
COVID-19 Economic Injury Disaster Loan Servicing Capability
https://www.sba.gov/document/report-25-16-covid-19-economic-injury-disaster-loan-servicing-capability… servicing processes and determine its capability to service more than 2 million COVID-19 EIDL. Report 25-16 The … servicing processes and determine its capability to service more than 2 million COVID-19 Economic Injury Disaster … servicing processes and determine its capability to service more than 2 million COVID-19 EIDL. … -
3 Technologies for Streamlining Customer Communications
https://www.sba.gov/blog/3-technologies-streamlining-customer-communications… 3 Technologies for Streamlining Customer Communications August 18, 2016 Ask the typical small … have a clue who is communicating about what with the customer leading to duplicated effort and potential … with strong customer communication features. Good customer service often involves managing expectations, including when … -
Export products
https://www.sba.gov/business-guide/grow-your-business/export-products… growing and diversifying the company’s revenues and export customer base. Then, in 1998, she jumped at the opportunity … for other exporters, Markson offered: Develop strong customer relationships while delivering exceptional customer service; this allows a small business to compete against … -
8 Ways to Find Your First Customers
https://www.sba.gov/blog/8-ways-find-your-first-customers… it off . Exhibit at trade shows that attract your target customer. For instance, if you’re starting a wedding planning … a booth. Just make sure you’re ready to deliver when a customer places an order or makes a purchase. Attend industry … when people search online for what you sell. Your first customer could very well come from a search engine. Spread … -
SBA joins Employers for National Service: Pledge to Hire AmeriCorps and Peace Corps Alumni
https://www.sba.gov/article/2016/mar/09/sba-joins-employers-national-service-pledge-hire-americorps-peace-corps-alumni-0… SBA joins Employers for National Service: Pledge to Hire AmeriCorps and Peace Corps Alumni … Peace Corps and the Corporation for National and Community Service (CNCS) as a member of the Employers for National Service and its commitment to hire AmeriCorps and Peace Corps … -
Report 11-07 - Processing of Insurance Recovery Checks at the Disaster Loan Servicing Centers
https://www.sba.gov/document/report-11-07-report-11-07-processing-insurance-recovery-checks-disaster-loan-servicing-centers