Statement of Hon. Eric M. Thorson, Inspector General, U.S. Small Business Administration Before the Committee on Small Business and Entrepreneurship United States Senate July 25, 2007
… made by the Small Business Administration (SBA) to cope with the aftermath of Hurricanes Rita and Katrina. With me today is Debra Ritt, the Assistant Inspector General … can lead to hasty decisions to meet production goals, with less attention paid to quality customer service and …