ROM 10-16 - SBA’s Planning and Award of the Customer Relationship Management Contracts, 6/29/10
… ROM 10-16 - SBA’s Planning and Award of the Customer Relationship … 10-16 This report presents the results of our audit of SBA's planning and award of the Customer Relationship … was to determine whether, in making the contract awards, SBA: (1) adopted an acquisition plan for the procurements …