10-14 - Adequacy of Quality Assurance Oversight of the Loan Management and Accounting System Project
… This report presents the results of our audit of the Small Business Administration's (SBA) Quality Assurance (QA) … (LMAS) Project. To guide QA activities, SBA developed a QA Plan identifying steps that it will take to evaluate overall … and satisfies user needs. A major component of a QA plan is the Independent Verification and Validation (IV & V) …