Manage your EIDL

Learn how to monitor the status of your COVID-19 EIDL, make payments, and request servicing actions.


Program updates

  • Notice: The COVID-19 EIDL program is NOT accepting new applications, increase requests, or reconsiderations. SBA continues to offer other funding options for small businesses, including traditional SBA loans.
  • In February 2024, SBA expanded the eligibility for our Hardship Accommodation Plan (HAP) for borrowers who are struggling with loan payments. This includes borrowers who are not current on the loan, are already in default but are not in Treasury Cross-Servicing, and those that have previously participated in HAP. 
    • If you previously applied to HAP and were turned down, we encourage you to take advantage of our recent expansions and try again. 
    • You do not have to bring the loan current to enroll in HAP.
    • If you do not make HAP payments, your loan will re-enter default and resume the path to Treasury referral.   
    • To discuss your HAP eligibility, contact SBA's COVID-19 EIDL Assistance by phone or email.


Due to the continued adverse effects of the pandemic, SBA provided a deferment period of 30 months from the date on the original Note for COVID-19 EIDL borrowers. This deferment does not apply to non-COVID disaster home and business loans. This deferment extension is effective for all COVID-19 EIDL loans approved in calendar years 2020, 2021, and 2022. Interest will continue to accrue on the loans during deferment. 

More detailed information about eligibility and how deferment impacts your future loan payment amounts can be found in SBA procedural notice 5000-830558 dated March 15, 2022.

Note: The 30-month COVID-19 EIDL deferment period will not be extended. COVID-19 EIDL is not forgivable.

View loan balance and make payments

Create an account in the MySBA Loan Portal ( to monitor your loan status or to make payments. 

You are responsible for your COVID-19 EIDL monthly payment obligation beginning 30 months from the disbursement date shown on the top of the front page of your Original Note. During this deferment:

  • You may make voluntary payments without prepayment penalties
  • Interest will continue to accrue on your loan during the deferment
  • If you do not make voluntary payments during the deferment, a final balloon payment will be due on your loan at maturity

Options for borrowers facing financial hardship

Hardship Accommodation Plan

SBA is offering a Hardship Accommodation Plan (HAP) for COVID-19 EIDL borrowers experiencing short-term financial challenges. Borrowers eligible for this plan may pay 10% of their usual payments for six months, without first catching up on missed payments. Borrowers will have the option to renew after the plan concludesInterest will continue to accrue, which may increase (or create) a balloon payment due at the end of the loan term. Apply for HAP through the MySBA Loan Portal


All loans in repayment, including past due loans, are eligible. You're also eligible if your loan is in default (more than 120 days late on a payment) as long as it hasn't been sent to the Treasury for extra collection steps. This generally occurs after you are 180 days late on a payment. Once Treasury takes extra collection steps, your loan is no longer eligible, and you must work with Treasury on any further steps. If your loan was already sent to the Treasury, you'll need to make payments directly to them.  


  • Borrowers are required to pay a fixed percentage of their monthly payment amount. Payment reduction will vary based on past enrollment status.
  • During the Hardship Accommodation period, borrowers can voluntarily make larger payments.
  • The regular monthly payment amount will resume and be required after the six-month Hardship Accommodation period ends. Borrowers may be able to renew the Hardship Accommodation Plan, if necessary. The terms may vary for renewals.
  • It's important to keep up your payments. If you choose this help plan but miss payments, your loan will be considered in default again. There are serious consequences for defaulting on government debt. SBA recommends enrolling in autopay to avoid missing a payment.


Borrowers are eligible to enroll in the Hardship Accommodation Plan beginning 60 calendar days before their first payment due date. 

If your loan amount is less than or equal to $200,000:  

  • First-time enrollment: To enroll in the Hardship Accommodation plan, create an account or log in to the MySBA Loan Portal. Within the portal, click “Loan Summaries” in the toolbar. On the Loan Summary page, look for “Hardship Accommodation Plan” in the bottom-right corner. Click “Learn more and enroll.”
  • Renewals: You may renew the Hardship Accommodation Plan through the MySBA Loan Portal. If you are unable to renew through the portal, please contact COVID-19 EIDL customer service (include Hardship Accommodation Plan in the email subject line), or send a message through the MySBA Loan Portal. You will be contacted by a loan specialist regarding requirements. 

If your loan amount exceeds $200,000:  

  • First-time enrollment and renewals: Please contact COVID-19 EIDL customer service (include Hardship Accommodation Plan in the email subject line) or send a message through the MySBA Loan Portal. You will be contacted by a loan specialist regarding requirements.

Financial counseling resources

SBA offers free or low-cost counseling for small businesses through its national network of Resource Partners. These partner organizations may be able to help review your business plan, identify opportunities to access capital, or provide information on applicable tax benefits, among other counseling services. Contact your local District Office for assistance with locating a Resource Partner to address your needs or search to see what is available in your area.

Request a lien subordination or other servicing actions

COVID-19 EIDL Customer Service will provide the Application for SBA Consent form for matters such as: 

  • a request for subordination of the SBA lien to facilitate third-party financing 
  • a proposed change in ownership 
  • a proposed assumption 
  • a request for specific collateral release 

For guidance on an anticipated business closure or liquidation, please send a message through the MySBA Loan Portal or contact COVID-19 EIDL customer service.

Audit requirements for non-profit borrowers

If you are a non-profit COVID-19 EIDL borrower that expended $750,000 or more in loan funds (and expenditures from other Federal awards) in a single year, you are subject to requirements under the Single Audit Act. Because there are no continuing compliance requirements, these audit requirements only apply in the year that the loan funds are spent. For more information on Single Audit Act requirements, please review 2 CFR 200, Subpart F or consult an accountant.

EIDL Advances are not subject to requirements under the Single Audit Act.

Contact us

COVID-19 EIDL Assistance: Please contact COVID-19 EIDL Customer Service at 833-853-5638 (TTY:711), email, or send a message through the MySBA Loan Portal. COVID-19 EIDL Customer Service is open from 8:00 a.m. to 8:00 p.m. ET, Monday through Friday.

When emailing SBA, remember to always include your loan or application number as well as reason for request in the email subject line. In the body of the email, include your loan or application number, reason for request, business name, applicant name and contact information.

MySBA Loan Portal Technical Assistance:  Please contact MySBA Loan Portal Customer Service at 833-572-0502, from 8:00 a.m. to 8:00 p.m. ET, Monday to Friday, or email  MySBA Loan Portal Customer Service cannot access your individual loan information.

Targeted EIDL Advance Assistance: Please email for help with Targeted EIDL Advance.

Any other assistance: Please contact SBA.

Last updated May 7, 2024