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… SBA's District Offices' Customer Service This report presents the results of our audit of the … Small Business Administration’s (SBA’s) district offices’ customer service. Report 19-06 This report presents the …
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Veterans Business Outreach Centers (VBOC)
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Make a payment to SBA
… loan number: For COVID-19 EIDL , contact the COVID-19 EIDL Customer Service by email at CESC@sba.gov . For Disaster loans , contact the SBA Disaster Assistance Customer Service Center at 800-659-2955 or email … -
504 liquidations
… 504 liquidations The Commercial Loan Service Center is responsible for the 504 liquidation process … The CDC must forward, via email, to the Commercial Loan Service Center (CLSC) , copies of all default, foreclosure … or feel free to contact the appropriate Commercial Loan Service Center. Commercial Loan Service Center - Fresno 801 … -
Customer Service Plan
… Customer Service Plan This describes the SBA's planned improvements to … in accordance with the principles and objectives of the Customer Service initiative. Report The U.S. Small Business … -
Counseling Awards
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Directory of STEP awardees
… Small businesses looking to start or expand their global customer reach can use resources offered by state entities … that have received STEP funding. Find your next global customer The State Trade Expansion Program (STEP) grants are … … Small businesses looking to start or expand their global customer reach can use resources offered by state entities … -
Linking policy
… Linking policy As a public service, SBA may provide links to other organizations that … security policies. Last updated June 9, 2025 … As a public service, SBA may provide links to other organizations that … -
Disaster Loan Servicing Center (El Paso, TX)
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Develop your export plan
… initial assessment of the market potential of a product or service in a target market, matchmaking services including … you use for e-commerce, explore what delivery options the customer can select. Regardless of the mode of delivery for … whether a Value Added Tax (VAT) will be required for the customer to receive your goods. Office of Manufacturing and … -
Office of General Counsel
… Business Development program, the HUBZone program, the Service Disabled Veteran Owned (SDVO) small business set … -
7 Ideas for Marketing to Existing Customers
… pay full price or a combination of both? Look for a customer relationship management (CRM) system that works for … at a new clothing line, or the chance to sign up for a new service you're offering. Follow up after the sale. This … weeks to a month, depending on what you sell — contact the customer to see how they are doing with the product or … -
Office of Field Operations
… They work to accomplish SBA's mission by providing quality service to the small business community; and work with SBA … -
Social media
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SBA’s Corrective Actions to Improve Monitoring District Offices’ Customer Service Activities
… Corrective Actions to Improve Monitoring District Offices’ Customer Service Activities This report is an inspection of SBA's … from OIG's audit report SBA's District Offices' Customer Service. Report 22-23 We inspected the U.S. Small … -
Operate as a 7(a) lender
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Chatbots for Customer Service: How Small Businesses are Using Them
… Chatbots for Customer Service: How Small Businesses are Using Them February 8, 2019 … apps and live chat features to help businesses answer customer queries, increase sales and save time. Anita … -
Website content inventory
… users with further questions. A program office mission and service overview. FOIA/Privacy guidelines and policies. Web … -
Boots to Business
… Entrepreneurial education and training program for service members and military spouses. Content About Boots to … with an overview of business ownership and is open to service members (including National Guard and Reserve) and … available free of charge at participating installations to service members and military spouses. To learn more … -
Operate as a CDC